Privacy Policy

Our website respects your privacy and strives to protect your personal data.
This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures in place to safeguard your information. Finally, this policy outlines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or via another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you will be used in accordance with this privacy policy. We collect information only when necessary or if it is directly relevant to our dealings with you.
We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous during your visit unless you have an account on the website and log in using your username and password.

1 – Data We Collect:

We may need to collect your information if you wish to place an order for a product from our website.

We collect, store, and process your data necessary to fulfill your purchase and to address any potential future claims, as well as to provide you with our available services. Personal data collected may include, but is not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your orders and provide you with the services and information available on our website. Additionally, we may use this data to manage your account with us, verify financial transactions, audit data downloads, improve website design and content, and tailor it to users. We may also use your information for demographic research and to send useful or requested information—such as about products and services—unless you opt out of such communications. Marketing emails may be sent if you consent; you can opt out at any time.

We may share your name and address with a third party (e.g., courier or supplier) to deliver your order.

We may store order details but cannot retrieve them directly for security reasons. You can access this data by logging into your account to view your purchase history and manage your addresses. It is your responsibility to keep your personal information confidential and not make it available to unauthorized third parties. We are not liable for password misuse unless caused by our error.

Other Uses of Your Personal Data:

We may use your personal data for opinion surveys and market research (if you choose to participate), strictly for statistical purposes, and with full confidentiality. Your responses will not be shared with third parties, and your email will only be disclosed if you enter a competition. Survey results are kept separately from your email.

We may send you information about our company, websites, products, promotions, newsletters, and more. If you do not wish to receive such information, click "unsubscribe" in any email we send. We will stop contacting you within 7 business days of receiving your request (excluding weekends and public/religious holidays).

We may use anonymized data for site optimization, such as tracking user locations or email click-throughs, and share it with third parties (e.g., publishers), but this data will not identify you personally.

Competitions:

Data related to competitions will be used to notify winners and publicize offers. Details of terms and conditions for each competition will be available individually.

Third Parties and External Links:

We may share your information with our group companies, agents, or contractors to help with our services. For example, third parties may assist with product delivery, payment processing, marketing research, or customer service. We may also exchange data for fraud protection and credit risk reduction. If our company (or part of it) is sold, your data may be transferred.
Except as outlined here, we will not sell or disclose your personal data without prior consent, unless required by law.
Our website may contain third-party ads or links. We are not responsible for their privacy policies or content. We are also not responsible for any third party to whom we lawfully transfer your data.

2 – Cookies:

You are not required to accept cookies to browse our website, but some features (like the shopping cart) will not work without them.
Cookies are small text files that identify your computer as a unique user. They may detect your IP address and save time when you revisit the site. Cookies help us improve your experience (e.g., remember your email when updating your cart). They are not used for targeted marketing or to gather additional information about you. You can disable cookies in your browser settings, but this may limit site functionality.

This site uses Google Analytics, a service by Google to analyze website use. Google stores cookie-generated data (including your IP address) on servers in the USA. It uses this data to assess website activity, report on usage, and provide services. Google may share this data with third parties if legally required or acting on its behalf. Google will not link your IP with other data.
You may disable cookies, but doing so may limit your experience on the site. By using the site, you consent to Google's use of your data as described.

3 – Security:

We use suitable security measures to prevent unauthorized access, loss, or destruction of your data. Your personal data is stored on secure servers behind firewalls.
Payment data is protected by SSL encryption. Although we take precautions, we cannot guarantee 100% security. Avoid sending full card details unencrypted. We enforce strict procedures to protect your data and may require identity verification before disclosing your personal data. You are responsible for keeping your password secure and your device safe.

4 – Customer Rights:

If you are concerned about your data, you have the right to access any personal data we hold about you. You may request corrections to errors free of charge.
You also have the right to ask us to stop using your data for direct marketing purposes at any time.