- Exchange and return are guaranteed rights for all our customers and apply to all products offered on our store.
- All products listed on our store are subject to this exchange and return policy, in accordance with the terms and conditions stated on this page.
- A product may be returned or exchanged if it is in its original condition at the time of purchase and in its original packaging.
- Returns are accepted within three (3) days, and exchanges within seven (7) days from the date of purchase.
- Please contact us via the Contact Us page or through our phone numbers to request a return or exchange.
- Kindly take a photo of the product and send it along with the city, address, and order number if the product is defective, damaged, or not as agreed. In such cases, it will be replaced with another item.
- A full refund will be issued if the product received is completely different from the description provided on the product page of our website.
- We are not responsible for any customer expectations regarding product use that are not explicitly mentioned on the product page.